For Standard Deliveries within the United Kingdom mainland we use Royal Mail First Class recorded. Our Standard Charge is currently £3.95 plus VAT and items will normally be despatched within 24hours of payment receipt.

If you are not present to accept your delivery the driver will put a card through your door informing you of how and where to collect your delivery or how to arrange re-delivery.

For Next Day Deliveries within the United Kingdom we will use Royal Mail Special Delivery. Our Next Day Delivery charge is currently £5.95 plus VAT. Packages are despatched within 24hours of payment receipt. However, please be aware that orders placed on a Friday will not be despatched until the following Monday.

see our delivery page for complete details

If you are unhappy with your goods for any reason, you may send them back for an exchange or refund.

You can return the goods to us unworn, undamaged, unmarked, odour free, with the original labels attached, in pristine condition and in its original packaging within 10 days of order placement to request an exchange or receive a full refund (7 days only from order placement on sale goods).

Please note that we are a small retail franchise and operate a different Returns Policy in our NOA NOA Reigate Store.

When trying on a garment please make sure you are not wearing make-up, perfume or deodorant which may in any way result in the above list of damages.

We are unable to exchange or refund any garment which is damaged as above or shows any signs of wear. Some of our products are non-returnable due to Hygiene reasons. These include Underwear, Swimwear, Hosiery and Pierced Earrings.

see our returns page for complete details